Privacy Policy

1. Introduction

Sri Ranga Catering Service ("we", "us", "our") operates srirangacatering.com and provides South Indian catering and complete event and ceremonial arrangement services from Madipakkam, Chennai. We respect your privacy and are committed to protecting the personal information of everyone who visits our website or enquires about our services.

2. Information We Collect

Information you provide to us: when you fill out our contact/enquiry form, we collect your name, mobile number, email address, the type of event or service you are enquiring about, and any message or details you share with us.

Information collected automatically: like most websites, we use cookies and analytics tools (such as Google Analytics) to collect information about your device, browser, approximate location, and how you interact with our website.

Communication records: when you contact us by phone, WhatsApp, or email to plan an event, we may keep a record of that communication to follow up and coordinate your booking.

3. How We Use Your Information

• To respond to your enquiries and share quotations or menu details
• To plan, coordinate, and deliver the catering and event services you book
• To communicate updates related to your enquiry or event
• To understand how visitors use our website and improve it
• To comply with applicable legal and accounting obligations

4. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site and to improve our content and services. You can disable cookies through your browser settings at any time, though some parts of the website may not function as intended if you do.

5. Sharing of Information

We do not sell or rent your personal information to anyone. We may share limited information with:

• Cloudflare Turnstile, to protect our contact form from spam and abuse
• Google Analytics, for website usage and traffic analysis
• Vendors or partners involved in fulfilling a confirmed event (for example, decoration or music arrangements), and only the details necessary to deliver that part of your event

6. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain enquiry and booking information for as long as necessary to respond to you, fulfil your event, and meet our legal and accounting obligations, after which it is deleted or anonymised.

8. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by writing to us at src.sridhar@gmail.com.

9. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page with a revised effective date.